by Frank Huang | October 29, 2019
Because our first post was so well received, we decided to post annual updates. Below are my observations after pouring over the 10-Ks of the largest publicly-traded PEOs.
10-K as of Dates
The below numbers, unless otherwise noted, are based on the 10-Ks with the following year-end dates:
- ADP (6/30/19), Paychex (5/31/19), TriNet (12/31/18), Insperity (12/31/18), and BBSI (12/31/18).
WSE is one of the few metrics that almost all of the public PEOs provide (BBSI is the lone exclusion). With audited numbers for FY19 for ADP and Paychex, and unaudited quarterly earnings updates for TriNet and Insperity, below are the latest figures.
This appears consistent with the numbers provided in a recent industry article by McHenry Consulting, which also places BBSI in the 200K-300K range alongside Insperity.
Though rarely brimming with quantitative information, the risk factors section of the 10-K provides some of the most useful qualitative information about what concerns the company and what it may be doing to allay those concerns. I went through each company’s risk factor disclosures and grouped them into the following themes:
- Strategy: business transformation effects, workforce talent, activist shareholder, geographic concentration, negative impact of acquisitions, reputation, et al.
- Insurance: adverse WC or health claims experience, carrier failure, SUI rates, large deductible concerns
- Credit/Market: risk related to credit, market, and the economy
- Data/IT: business continuity, intellectual property, outdated technology, data privacy, IT failure, financial reporting controls
- Regulation: mainly concerns about government regulation (e.g. PPACA)
- Client Actions: business and employee risk at the client level
The below chart shows the distribution of risk themes for each PEO. For example, of all the risk factors disclosed by ADP, roughly 20% of them were related to Strategy as defined above.
The above chart is well and good for conveying the distribution and proportions of a PEO’s risk disclosures, but it does not convey a very important perspective – the relative importance of each risk factor.
For example, if Company X has ten risk disclosures and #1 and #2 are Strategy while #9 and #10 are Competition, the above chart would display 20% for both Strategy and Competition. But the rankings of each risk disclosure should be reflected as well.
The below chart does just that, by essentially calculating a weighted average such that higher ranked risk factors are given more weight than lower ranked risk factors. Do note that this is my own methodology and utilized purely for illustrative purposes and to provide a different perspective. The below chart and the underlying calculations are not found in the 10-Ks, nor are they approved or provided by the PEOs.
The “Relative Importance” chart brings to light several interesting observations:
- Small vs Large. Smaller firms appear to have more concerns about insurance and credit/market risks than their larger counterparts. Larger firms appear more concerned with Data/IT and Regulation risks.
- Insurance Risk Extremes. ADP has no disclosed insurance-related risk factors. In contrast, BBSI’s insurance risk represents more than 50% of its total risk disclosures. More details on this below.
- Credit/Market Extremes. Credit and market related risk was 10% or less for the three largest firms, but for BBSI and especially for Insperity they were one of the top two most prominent risks. BBSI had several risk factors listed that fell into the Credit/Market theme, with a few of which listed in their top 10. Insperity only had two but the two disclosed were #1 and #2 on their list.
- Regulation In Front. A similar phenomenon for regulation risks. In the first chart, regulation risk represented 5-15% of total risk factors, but the second chart shows the upper end ballooning to 45%! The reason is that each firm only cited a few regulatory-related risks, but when they did the risks were all very highly ranked. For instance, ADP, Paychex, and TriNet all listed regulation as their first risk disclosure; ADP and TriNet also listed it as their second risk disclosure.
Digging Deeper on Insurance Risk
As noted above, ADP is the only one of the above companies to not disclose any insurance related concerns to its business. In contrast, it made up 55% of the risk factors disclosed by BBSI. Why is ADP relatively unconcerned and BBSI extremely concerned about insurance risk? The answer lies elsewhere in each company’s 10-K where they disclose details about the structure of their workers’ compensation (and health benefits) insurance programs.
According to their 10-Ks, each of the five companies utilizes a large deductible policy for its workers’ compensation liability. ADP, TriNet, and Insperity all have $1M deductible limits. Paychex previously had a $1.3M limit in FY18 but moved to a $1.0 limit for FY19. BBSI has an eye-popping $5M limit. Combine BBSI’s $5M per occurrence limit with the fact that BBSI’s business is heavily concentrated in California, and it makes sense why BBSI would be relatively more concerned about insurance risk than its peers.
On the flip side, we still haven’t explained why ADP is less concerned about insurance risk. It has a $1M deductible just like Paychex, TriNet, and Insperity. The difference, as disclosed in its 10-K, is that ADP has reinsurance on its deductible layer. As far as this list of PEOs goes, ADP is the only PEO to reinsure its deductible layer. While there are no details in the 10-K regarding the reinsurance contract, the agreement presumably resolves ADP’s concern about insurance risk. This likely explains why ADP is less concerned with insurance risk than the other listed PEOs.
- Largest to smallest PEOs by WSE are ADP (547K), Paychex (405K), TriNet (324K), Insperity (232K), and BBSI (200K+).
- Larger PEOs have different risk factors than smaller PEOs, especially as it relates to Data/IT, Regulation, Insurance, and Credit/Market risks.
- All listed companies utilize large deductible plans for their workers’ compensation risk, with most taking $1M limits.
- ADP is the only listed company to have reinsurance on its deductible layer.
 ADP uses AIG, and Insperity and BBSI use Chubb. Paychex and TriNet do not disclose their carriers.
- California has higher average indemnity, medical and expense costs than nationwide.
- Due in part to the higher percentage of severe disability claims, California claims take longer to report, stay open longer, pay out slower, and have higher litigation rates.
|Frank Huang has more than 15 years of actuarial consulting experience serving a wide range of clients, including serving as ADP’s Chief Actuary. Learn more about our PEO consulting practice here.|